Last updated: 11/06/2020
Our showrooms in Chelsea and Manchester will be open from Monday 15th June 2020. NYDC is open by appointment only. Wimbledon and Brooklyn Army Terminal remain closed to visitors at this time.
Our factory is still in operation with increased safety measures in place for our staff. Our team are working with additional PPE. Thanks to the nature of the process we are able to continue production while maintaining a distance of at least 2m between colleagues. We have staggered shift start and end times to ensure that our canteen and changing rooms are not ever crowded. Call us if you have any questions or want to discuss your order.
We are now delivering radiators as usual, with both pallet deliveries and two-person in-home delivery services in operation. Smaller items are being delivered as usual thanks to our parcel delivery partner DPD.
Our store in Chelsea, London and our showroom in Manchester are open from 15th June 2020. Our showroom in New York Design Center is open by appointment only. Our locations in Wimbledon Village, London and Brooklyn remain closed to visitors for the moment.
Our engineers are now operating as usual.
We understand that you might not be able to return goods to us in the usual time frames during this period. Don’t worry about it, we won’t penalise you for being late.
Please keep checking back on this page for our latest updates as the situation changes.