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Our story

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Innovation, curiosity, integrity.

At Castrads we have craftsmanship in our DNA. We strive for perfection in everything we produce, and nothing leaves our sight without rigorous and unrivalled quality assurance.

Family-owned and operated since 2006

Castrads is a multi-generational family business.

Castrads, established in England, manufactures custom-built, custom-finished radiators as well as controls and fittings that are suitable for both steam and hydronic heating systems. Inspired by the past but always looking to the future, our products combine classic form and enduring functionality with the most up-to-date technology.

Founded by Chris Baylis in 2006, Castrads has since been taken over by his son Nick Baylis. Nick has built upon the strong foundations laid by his father with the help of his brother, Adam. Adam now runs UK operations while Nick develops Castrads North America in NYC.

Beyond the family, Castrads has been built by a team of highly talented and committed individuals, many of whom have been with us for over ten years. We’re passionate about what we do, and we do it well.  

Nick, Chris, Adam

Research & Development

Every aspect of our product design is handled by our talented in‐house design team, allowing us to continually innovate and improve.

Everything we create is digitally modelled to ensure optimal performance via stress tests, heat output tests, and simulations of heat flow within a specific room layout.

We take the design and development of these Victorian‐era products into the 21st Century by leveraging the accuracy and efficiency of today’s technology.

Our radiators are tested in accordance with EN442 by BSRIA in the UK. 

Research-led innovation 

As members of BSRIA and the Manufacturers’ Association of Radiators and Convectors (MARC), we seek to raise standards and compliance across the industry. MARC is a subdivision of the Energy & Utilities Alliance

Manufacturers' Association of Radiators and Convectors (MARC)
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Ironshield Guarantee

Your radiator is an investment for the future.
Our guarantee assures it'll go the distance.

We Guarantee, No Questions Asked

That’s why we take the utmost care to deliver a product that will heat your home and exceed your expectations. With supreme confidence in the quality of our craftsmanship, we seek to ensure the selection, delivery, and installation of your product is effortless on your part.

However, if something does go wrong with your product, you have our iron-clad guarantee that we’ll do everything we can to get you back up and running as quickly as possible.

We won’t ask you about water pH levels before we do. We won’t ask you to flush your central heating system with chemicals first. We will just get it fixed.

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— Unrivalled Ironshield Warranty —

People Before Profit

Castrads is a business built with people at its core.

Castrads is built on people; from those that entrust us with keeping their homes warm to those that build our radiators. We never forget that and it’s why treating our customers, staff and contractors with utmost respect is core business to us. We take pride in the training that our employees receive and the high standards to which they’re held. We think that we offer some of the best customer service in the industry and our customers think so too.

Good Business Charter

We are proud to be accredited by the Good Business Charter.  The GBC consists of 10 components and more details for each of these components can be found on their website.

  1. We are a Living Wage Employer who pays directly employed staff and regular contracted staff the regular living wage.
  2. We commit to a fair approach to zero or minimal hours contract including giving at least two weeks’ notice for scheduling shifts and still paying shifts cancelled at less than two weeks’ notice.  We commit to give proper consideration to providing contracts with guaranteed hours.
  3. We have clear, fair and transparent policies that support and encourage employee well-being and ban unreasonable penalties for legitimate sickness.
  4. We engage with worker representatives and ensure there is a voice that represents employees around the boardroom table.
  5. We commit time and money to creating an inclusive workplace and we monitor the diversity of our workforce.
  6. We care about the environment and have an environmental policy which demonstrates the ways in which we are committed to reducing our environmental impact and continually improving our environmental performance.
  7. We commit to pay our taxes, to not engage in tax avoidance and to be transparent in our relationship with HMRC.
  8. We recognise our commitment to our customers.  This commitment is maintained through our Ironshield Warranty. We gather and monitor customer feedback using Trustpilot, reporting it to the board and addressing all concerns.
  9. We commit to the standards set out in the Ethical Trading Initiative Base Code.
  10. We are signatories of the UK government’s Prompt Payment Code

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Living Wage Logo

Nationwide Two-Person Deliveries

Taking the pain out of heavy deliveries.

It shouldn’t come as a surprise that our cast iron radiators are very heavy, weighing anything up to 250kg. That’s why, in addition to free pallet delivery, we offer a nationwide two-man delivery service for a modest premium.

Radiators are delivered to your property at a designated time, and placed into position upstairs or down. 

Castrads Van

— Taking the hassle out of logistics —

Unique finishes & designs

A carefully curated collection

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Our range of cast iron radiator designs fit right in to properties of all ages . With unique finishes exclusive to Castrads, and stunning registered designs for products only we produce, there’s no shortage of options to add warmth, interest and value to your home.