• $0.00
  • nydc@castrads.com
  • Call (917) 599-9951
  • Coronavirus latest: We are open. Read more here.

Security, privacy & accessibility

Home / Security, privacy & accessibility


The Legal Stuff


We’re a fair company who stand by our word.

We’re responsible with data and professional in our outlook.

Our products are made to last.


 
 

Terms & Conditions of Sale


Last updated: September 24, 2019

Introduction These are the terms and conditions (the “Terms”) on which we, Castrads North America Inc., will supply to you the products (the “Products”) and/or services (the “Services”) you are ordering from us or we are providing to you. Please read them carefully before you submit your order to us. Are you a business or a consumer? In some areas you will have different rights depending on whether you are a business or consumer. We…
Read more

Radiator Refurbishment Terms & Conditions


Last updated: September 24, 2019

Terms & Conditions of Radiator Refurbishment These Terms are an extension to our ​Terms & Conditions of Sale​, relating specifically to the sale of a service to refurbish a customer’s own radiators, whether bought from Castrads or elsewhere, but where the refurbishment is not part of a warranty claim. Definitions Your radiator​ refers to the item or items that you wish to be refurbished, regardless of whether it’s actually a radiator. Refurbishment​ refers to the…
Read more

Ironshield Warranty


Last updated: September 25, 2019

Our Ironshield Warranty Your cast iron radiator is a lifetime investment. It should work flawlessly from the moment it’s installed. We Guarantee, No Questions Asked That’s why we take the utmost care to deliver a product that will heat your home for decades to come. We provide a goodwill warranty - the Ironshield Warranty - that our non-electrical products, including cast iron and steel radiators, radiator valves, wall stays, tools and component parts shall be…
Read more

Cookie Policy


Last updated: September 24, 2019

What Are Cookies? As is common practice with almost all professional websites, castrads.com/us/ also uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the website's functionality. For…
Read more

Privacy Policy


Last updated: September 24, 2019

Castrads North America Inc. ("We") are committed to protecting and respecting your privacy.This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.castrads.com/us/ you are accepting and consenting to the practices described in this policy. Information…
Read more

Website Acceptable Use Policy


Last updated: September 24, 2019

This acceptable use policy sets out the terms between you and us under which you may access our website https://www.castrads.com/us/ (our site). This acceptable use policy applies to all users of, and visitors to, our website.https://www.castrads.com/us/ is a website operated by Castrads North America Inc. (we or us). We are registered in New York State in the United States of America and we have our registered office at New York Design Center, Suite #417A, 200…
Read more