• $0.00
  • nydc@castrads.com
  • Call (917) 599-9951
  • Coronavirus latest: We are open. Read more here.

Coronavirus (COVID-19)

Home / Coronavirus (COVID-19)

Latest updates on the effect of Covid 19 on our operations.

Still Making Radiators

Our production team is at work. We are accepting orders and delivering radiators.
Our stores are temporarily closed.

Last updated: January 4th 2021


Our showrooms at New York Design Center and Brooklyn Army Terminal are both open by appointment only. An appointment is required to gain access to both buildings. Please call 917-599-9951 or email to book. Our showrooms in London and Manchester, England are also open by appointment.


Our factory
Our factory is still in operation with increased safety measures in place for our staff. Our team are working with additional PPE. Thanks to the nature of the process we are able to continue production while maintaining a distance of at least 6′ between colleagues. We have staggered shift start and end times to ensure that our canteen and changing rooms are not ever crowded.  Call us if you have any questions or want to discuss your order.

Deliveries
We are delivering radiators as usual, with both pallet deliveries and two-person in-home delivery services in operation. Smaller items are being delivered as usual. 

Our showrooms
Our stores in NYC and UK are all open by appointment only. 

Engineer visits
Our engineers are now operating as usual.  

Returns
We understand that you might not be able to return goods to us in the usual time frames during this period. Don’t worry about it, we won’t penalize you for being late.

Please keep checking back on this page for our latest updates as the situation changes.