Castrads, established in England, manufactures custom-built, custom-finished radiators as well as controls and fittings that are suitable for both steam and hydronic heating systems. Inspired by the past but always looking to the future, our products combine classic form and enduring functionality with the most up-to-date technology.
Founded by Chris Baylis in 2006, Castrads has since been taken over by his son Nick Baylis. Nick has built upon the strong foundations laid by his father with the help of his brother, Adam. Adam now runs UK operations while Nick develops Castrads North America in NYC.
Beyond the family, Castrads has been built by a team of highly talented and committed individuals, many of whom have been with us for ten years plus. We’re passionate about what we do, and we do it well.
Everything we create is digitally modelled to ensure optimal performance via stress tests, heat output tests, and simulations of heat flow within a specific room layout.
We take the design and development of these Victorian‐era products into the 21st Century by leveraging the accuracy and efficiency of today’s technology.
Research-led innovation
We are members of both Castings Technology International and BSRIA; two professional bodies that together form a knowledge base critical to our business. Thanks to these affiliations our innovations take on the latest industry research.
That’s why we take the utmost care to deliver a product that will heat your home and exceed your expectations. With supreme confidence in the quality of our craftsmanship, we seek to ensure the selection, delivery, and installation of your product is effortless on your part.
However, if something does go wrong with your product, you have our iron-clad guarantee that we’ll do everything we can to get you back up and running as quickly as possible.
We won’t ask you about water pH levels before we do. We won’t ask you to flush your central heating system with chemicals first. We will just get it fixed.
— Absolutely no questions asked —
Castrads is built on people; from those that entrust us with keeping their homes warm to those that build our radiators. We never forget that and it’s why treating our customers, staff and contractors with utmost respect is core business to us. We take pride in the training that our staff receive and the high standards to which they’re held. We think that we offer some of the best customer service in the industry and happily our customers seem to think so too.
We have a motto of People Before Profit which neatly encapsulates our pledge to treat our teams with respect, to pay them as well as possible and to offer flexible working to meet the demands of family life. We’re proud to adhere to the Living Wage, ensuring the people that make us who we are take home a fair deal.
It shouldn’t come as a surprise that our cast iron radiators are very heavy, weighing anything up to 500 lbs. That’s why, within New York City, we offer a two man delivery service.
Radiators are delivered to your property at a designated time, and placed into position. Our teams will gladly take radiators upstairs too for an additional $40 per radiator.
— Taking the hassle out of logistics —
A carefully curated collection
Our wide selection of radiators means you are bound to find a design to complement your property. With unique finishes exclusive to Castrads, and stunning registered designs for products only we produce, there’s no shortage of options to add real beauty and value to your home.
