Delivery

For delivery enquiries please call
07976 639 327

Delivery of radiators is by The Pallet Network, a nationwide company with depots across the UK. Castrads charges £50 for radiator delivery to most places in mainland UK. Please ring us on 0161 297 0015 or email us for a firm quote on carriage.

Castrads is proud to use The Pallet Network

There are 2 collections per week on Tuesdays and Thursdays for delivery Monday – Friday, 9am – 5pm.  The lorry travels overnight to a hub and a local haulier delivers to you.  The lorry comes with a tail lift, so the driver can unload the pallet by himself.  He has a pallet truck, so he can wheel the pallet as close as possible to the front door, as long as there’s no obstacles in the way such as a gravel drive or steps up from the footpath.

Please note that deliveries to Northern Scotland will take 2-3 days.

The pallet comes wrapped in black plastic and inside is a grey plastic bag with wall stays, valves, touch up paint etc. Please do check all the items you ordered are present before accepting delivery. When you have someone to help take them in the house, remember not to carry them in as they are on the pallet, but to lift into an upright position as per instructions posted with the invoice. 

For radiators that are stated as ready to ship, delivery will normally be less than 7 days. For radiators that require spraying, allow 14 and for powder coat, 28 days. These times, 14 and 28 days, are subject to confirmation when placing your order.

Castrads will always call in advance to agree a delivery date that's convenient for you.

Castrads is increasingly shipping cast iron radiators to mainland Europe, North America and Australasia. Please contact us for a shipping quote.

If you are ordering valves and accessories, delivery will be by UK Mail or Royal Mail dependent on the size of your consignment. If your consignment is sent via UK Mail, Castrads will be able to give you a number which you can use to track your goods at the UK Mail website.

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